Shipping & Customs

Shipping & Customs

The information displayed in this article and all other informative articles on mylbbrand.com (hereafter called: Site) is part of the Policy and Terms of use of Lbabatk Trade Services Company and the Trademark MyLB speaks Palestinian (hereafter called:  company/Brand/We) and apply to each customer/user (hereafter called: You) who decided to use the services that the website offers.

 

A-Customs & Taxes

A-1) Given the fact that every Government has its own rules and regulations to regulate shipments entering its space, and such rules differ from a country to another. We, unfortunately, are not aware of your country related system, rules, regulations, customs and other related processing and pricing, thus we cannot tell you how much you’ll be charged at the Custom Office in your country.

A-2) What you pay at the website is only the price of the product/s and the shipping cost. We don’t add tax or any other charges to our products, and it’s the customer’s (buyer) responsibility to pay tax, customs and any relevant duties, so we suggest you kindly check your customs’ rules in your country before your place your order.

A-3) If you think you can lower the taxes you have to pay, kindly let us know what you need us to do in the comments space that you have at the checkout page, in order to help you out, and we will be glad to follow your instructions.

B-Supply of your purchases:

B-1) It takes 36 hrs- 2 business days to prepare your purchases for shipping, given the availability of Products in stock.

B-2) Some of MyLB Brand Products are Made to order, (notices are found on the top of description on the product’s page.. Kindly read them carefully), thus they need time to be manufactured (2-weeks in average since it’s all about handmade).

Thus, Estimated Delivery time would be calculated as follows:

Time the order needs to be made for you + Time the company takes to handle purchases for shipping+ Shipping time according to the shipping method to be picked at check out time.

B-3) The Company is not responsible in any case for the delay of the couriers in delivering purchases at the below-mentioned estimated time frames, during events that lay out of their control. The customer services will update you of any estimated delay that may occur during shipping the order.

C- Shipping Methods & Time Frames

Free International Express Shipping (estimated time 3-7 days) on orders 250$+

Free International Standard Shipping (estimated deliver time 12-21 days and sometimes takes up to 40 days) on orders 60$+

On Orders below 250$ & above 60$, you may pick either the Express Shipping for 50$, or Free Standard Shipping.

On orders below 60$, Standard Shipping is available for a flat rate of 12$.  

Free Shipping to Palestinian territories

Free shipping to Jerusalem & 48 territories (estimated time 3-10 days) on orders 60$+.

Shipping to Jerusalem on orders below 60$ is for a flat rate of 2.7$ (estimated time 3-10 days)

Shipping to 48 territories on orders below 60$ is for a flat rate of 10$ (estimated time 3-10 days)

D- You may reschedule the date of receiving your purchases, Contact us crm@mylbbrand.com within 36hrs-2 business days of placing your order.

 

F- Ordering more than one MTO Product (MAKE TO ORDER)

This point is about ordering products that are to be fabricated  upon the your request and need time to be ready for shipping, but each of them needs a different time from the other, or one of them is available in stock. Please note that in this case, we do ship all products in one shipment right after the MTO product is ready, otherwise, Please leave us a note in the comments’ space at checkout page, and extra shipping costs may apply. 

 

Reviewed & Released on May, 20, 2019